Vudoo AI Privacy Policy
1. INTRODUCTION
At Vudoo AI ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image upscaling and enhancement services ("Services").
We strive for transparency and strictness in our data practices. By using our Services, you agree to the collection and use of information in accordance with this policy.
2. KEY POINTS (TL;DR)
- We collect only the data necessary to provide and improve our Services.
- Your images and generated content belong to you. We don't claim ownership.
- We use industry-standard security measures to protect your data.
- You have control over your data, including the right to access, correct, and delete it.
- We don't sell your personal data to third parties.
- We're committed to being transparent about our AI training practices.
3. INFORMATION WE COLLECT
3.1 Personal Data
- Profile Information: Name, email address, username
- Payment Information: Payment card details (processed securely by our payment provider)
- Usage Data: How you interact with our Services
- Device Information: IP address, browser type, operating system
- User Content: Images you upload for processing
3.2 Non-Personal Data
- Aggregated, anonymized data used for analytics and service improvement
4. HOW WE USE YOUR INFORMATION
We use your information for:
- Providing and maintaining our Services
- Processing payments
- Improving and personalizing our Services
- Communicating with you about our Services
- Complying with legal obligations
Each use is based on specific legal grounds (e.g., contract performance, legitimate interests, consent) which we can provide upon request.
5. DATA SHARING AND DISCLOSURE
We may share your information with:
- Service Providers: To help us provide and improve our Services
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
6. DATA SECURITY
We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. DATA RETENTION
We retain your data only for as long as necessary to provide our Services and comply with legal obligations. Specific retention periods are as follows:
- Account Information: Until account deletion or 2 years after last activity
- Payment Information: As required by tax laws
- Usage Data: 12 months
- User Content: 30 days after processing unless you choose to store it longer
8. YOUR RIGHTS AND CHOICES
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (subject to legal requirements)
- Object to or restrict certain data processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, contact us at analytics@vudoo.ai. We'll respond to your request within 30 days.
9. COOKIES AND TRACKING
We use essential cookies to ensure the functionality of our Services. We also use analytics cookies to improve our Services, but only with your consent. You can manage your cookie preferences at any time in your account settings.
10. CHILDREN'S PRIVACY
Our Services are not intended for children under 18. We do not knowingly collect data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.
11. INTERNATIONAL DATA TRANSFERS
We process data in The United States. If we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
12. AI-SPECIFIC CONSIDERATIONS
- AI Training: We may use anonymized, aggregated data to improve our AI models. This process does not identify individual users.
- Model Transparency: We're committed to being transparent about our AI processes. Upon request, we can provide general information about the types of data used to train our models.
- Bias Mitigation: We actively work to identify and mitigate potential biases in our AI systems.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
14. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@vudoo.ai